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General Presentation

Home » About us » People's Advocate Office » General Presentation

“Nowadays, the Ombudsman is considered to be a symbol of a democratic state“

The Ombudsman is currently regarded as a symbol of a democratic state, embodying everything that government must do – namely, fostering the well-being of citizens, safeguarding individual freedoms, and overseeing the administrative bureaucracy to ensure that all citizens are treated fairly

The evolution of the Ombudsman’s institution demonstrates that, despite being a relatively new institution, it has manifested itself through a high degree of adaptability and credibility. The rapid spread symbolizes the success of this institution, which serves the citizens.


Ombudsman, a word of Swedish origin, used in a universal language, means the authority or person who pleads for another. In the legal sense, the Ombudsman is an independent, respectable person, empowered by the Parliament or the Government to protect fundamental human rights and freedoms.

The first institution established to monitor compliance with laws in the administration is considered to be the Swedish institution, stipulated in the Swedish Constitution of 1809. The Swedish system is considered the one that created the Parliamentary Ombudsman. It is worth mentioning that the characteristic of this system is the idea of a trustee, that is, a person acting based on a power of attorney, the Swedish Parliamentary Ombudsman being a trustee of the Riksdag.

The People’s Advocate Office pleads for the observance, protection and realization by the State of human rights, through advocacy, monitoring, protection, education, empowerment, accountability

The Republic of Moldova is the country where women and men, including vulnerable groups, know and claim their rights. Public authorities and institution carry out their obligations in strict accordance with international standards on human rights and equality.


The People’s Advocate institution is a Center of Excellence (model institution) on human rights, having high authority for all public institutions and authorities, and enjoying a high degree of trust from the population.

  • People’s Advocate
  • Deputies of the People’s Advocate
  • The People’s Advocate for the rights of the child
  • Office of the People’s Advocate
    • General Presentation
    • Organigram
    • Secretary General
    • Support departments
    • Short history
      • Narrative description
      • Ex-Ombudsmen
  • Council for the Prevention of Torture
    • Presentation
    • CpPT Members
  • Refugee Advisory Council
  • Children’s Advisory Council
  • Council of Minorities

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The Office of the People’s Advocate, also known as the Ombudsman or the People’s Advocate, represents the National Institution for Human Rights, an independent and impartial institutional entity with the mission of protecting the interests and rights of citizens against abuses and negligence committed by authorities or other powerful entities in the state.

International networks of ombudsmen

  • GANHRI
  • ENNHRI
  • ENO
  • IOI
  • AOMF
  • EOI
  • ENOC

International organizations

  • Organizaţia Naţiunilor Unite
  • Oficiul Înaltului Comisar ONU pentru Drepturile Omului
  • UNICEF Moldova
  • UNDP Moldova
  • UNHCR Moldova
  • Misiunea OSCE în Moldova
  • Asociaţia pentru Prevenirea Torturii
  • Comisarul pentru Drepturile Omului al Consiliului Europei
  • Consiliul Europei
  • Delegaţia Uniunii Europene în Republica Moldova
  • Curtea Europeană pentru Drepturile Omului
  • Oficiul Consiliul Europei în Moldova

Partners

  • Submission instruction
  • Application submission guide
  • Online application
  • Promovarea drepturilor omului En

Contacts

+373 600 02 657

secretariat@ombudsman.md

Street Calea Iesilor 11/3, Chisinau

Monday - Friday: 8AM - 5PM

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